General Terms and Conditions FAVMachines B.V. (2026 – version 2.1)

These General Terms and Conditions FAVMachines B.V.describe the contractual terms that apply to all products, services, machines, software subscriptions and agreements offered by FAVMachines B.V. These FAVMachines terms and conditions explain the rights, obligations and responsibilities of both FAVMachines and its customers when purchasing, renting, leasing or using machines and related services.

1. Applicability

1.1 These General Terms and Conditions of FAVMachines B.V.apply to all offers, quotations, agreements, deliveries, services, rental, lease and maintenance agreements of FAVMachines B.V. (“FAVMachines”).
1.2 FAVMachines reserves the right to amend these terms and conditions. Amendments will be communicated to the customer in writing or by e-mail and shall be binding from the date specified.
1.3 Deviations from these FAVMachines termsare only valid if explicitly confirmed in writing by FAVMachines.
1.4 The general terms and conditions of the customer are excluded, unless explicitly accepted in writing by FAVMachines.

2. Offers and Agreements

2.1 All offers and quotations of FAVMachines are without obligation, unless explicitly stated otherwise.
2.2 Quotations are valid for 30 days. If the quotation is not signed and returned by e-mail within this period, it will automatically expire.
2.3 An agreement is only concluded after it has been confirmed in writing by FAVMachines, or by actual delivery by FAVMachines, in accordance with these conditions of FAVMachines B.V.
2.4 Quotations are prepared including prices for installation, training sessions, IDS configuration, the first subscription period for IDS software, the costs of delivery of the ordered goods, and travel and accommodation expenses to the installation site, unless otherwise agreed.

3. Delivery and Risk

3.1 Delivery takes place ex-warehouse of FAVMachines, unless otherwise agreed in writing.
3.2 The risk of the delivered goods transfers to the customer from the moment of delivery.
3.3 Delivery periods are indicative. Exceeding these periods does not entitle the customer to compensation or termination, unless caused by gross negligence of FAVMachines.
3.4 If delivery of the ordered goods is not possible due to reasons attributable to the customer, the goods will be placed in storage and the resulting storage and transport costs will be charged to the customer, as described in these FAVMachines contractual terms.

4. Payment

4.1 Payment must be made within 30 days of the invoice date, unless otherwise agreed in writing.
4.2 A down payment of 50% of the total order value is required for all orders. The remaining amount will be invoiced upon delivery.
4.3 The down payment is a condition for the start of production of ordered products. Delay in payment of the down payment will result in a corresponding delay in production and delivery.
4.4 In case of late payment, the customer shall be in default by operation of law and interest of 1.5% per month shall be due.
4.5 All judicial and extrajudicial collection costs shall be borne by the customer.
4.6 FAVMachines is at all times entitled to require security from the customer for the fulfilment of its payment obligations and to suspend its performance if such security is not provided.

5. Retention of Title

5.1 All goods delivered by FAVMachines remain the property of FAVMachines until the customer has fully met all its payment obligations under the General Terms and Conditions FAVMachines B.V.
5.2 The retention of title also extends to claims of FAVMachines against the customer arising from other agreements.
5.3 If the customer is in default, FAVMachines is entitled to reclaim the delivered goods. The customer shall provide full cooperation for this purpose.
5.4 The customer is not entitled to pledge or otherwise encumber goods delivered under retention of title.